Privacy Policy

Innoviq Media ("we", "us", or "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services, in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

1. Information We Collect

We may collect the following types of personal data:

• Contact information (name, email address, phone number)
• Business information (company name, industry, business size)
• Usage data (pages visited, time on site, referral source)
• Enquiry and communication records
• Any other information you voluntarily provide

2. How We Use Your Information

We use your personal data to:

• Respond to your enquiries and provide our services
• Send you relevant updates, proposals, and marketing communications (with your consent)
• Improve our website and service offerings
• Comply with legal obligations
• Analyse website traffic and performance

3. Disclosure of Information

We do not sell, trade, or rent your personal information to third parties. We may share data with trusted service providers who assist us in operating our website and delivering services, subject to confidentiality agreements. We may also disclose information where required by law or to protect our legal rights.

4. Cookies

Our website uses cookies to enhance your browsing experience and analyse site traffic. You may choose to disable cookies through your browser settings; however, some features of the site may not function properly as a result. By continuing to use our site, you consent to our use of cookies.

5. Data Security

We implement reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights Under the PDPA

Under the Malaysian Personal Data Protection Act 2010, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Withdraw consent for marketing communications at any time
• Lodge a complaint with the relevant authority

To exercise any of these rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised "Last updated" date. Continued use of our website after any changes constitutes your acceptance of the updated policy.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us at: