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Why We Open, Click, and Buy: The Psychology of Effective Emails
Key Takeaways: Crafting compelling subject lines that invoke curiosity and utilising urgency triggers are crucial in driving higher email open rates. Using impressive numbers to build trust and incorporating rhyme to make messages stick are both powerful factors that can boost your retention rate. Emails can’t be 'cold' anymore; they need warmth and personality to truly engage readers. Visuals and clarity matter especially in emails. Showing your speciality through images oft
Pei Yen Hew
2 days ago4 min read


Perfectly Imperfect: How the Pratfall Effect Wins Hearts
Key Takeaways Small mistakes can actually boost likability. Showing harmless flaws makes your brand feel more human and relatable. Real cases prove it works. Campaigns like Domino’s “Sorry, Our Pizza Sucked” and KFC’s “FCK” apology show how honesty can win back trust. Use it wisely. Admit minor flaws (not major disasters), show real improvement, and use honesty or humor to stay authentic. In a world where brands constantly chase perfection, be it flawless visuals, polished
Amelia Er
Nov 265 min read


Psychology of Marketing: All-Natural Effect
Key Takeaways Businesses associated with nature are often seen as organic-driven , which helps consumers trust that their products are safe and environmentally friendly. Brands can achieve this by highlighting natural production origins, taking visual cues from nature, and incorporating them into their brand voice. Unethical brands may use buzzwords like “organic” or “vegan,” so it’s worth checking their origins before trusting them. It’s not just about what’s inside the prod
Pei Yen Hew
Nov 193 min read


Not Loud, Just Effective: The Quiet Side of Marketing
Compared to loud marketing, which often uses bold visuals and high-energy messages, quiet marketing takes a calmer and more authentic approach. More brands are turning to it today because customers value sincerity over flashiness.
Amelia Er
Nov 125 min read


6 Persuasion Secrets Marketers Don’t Tell You
Key Takeaways Persuasion isn’t about pressuring customers. It’s about guiding them through emotion, trust, fear of missing out, and the instinct to follow the crowd. That’s why sales teams use tactics like “selling fast” or “last few units” to trigger quick decisions without much thinking. Once customers start liking you, when they feel understood or have already benefited from you, it becomes hard for them to stop engaging. Marketing is all about persuasion. From a catchy ad
Pei Yen Hew
Nov 55 min read


The Decoy Effect: Marketing’s Most Subtle Mind Game
The Decoy Effect is a popular marketing tactic used to gently steer customers toward a preferred choice. Learn more about this effect and the step-by-step guide to apply it effectively.
Amelia Er
Oct 295 min read


How to Build Trust with Your Customers
Key Takeaways: Understanding generational differences is key to building lasting trust. Different generations value trust in various ways, from reliability to personalisation. Measuring customer experience over time reveals shifts in expectations of trust. Communication style matters: clarity for older groups, authenticity for younger ones. Source: Freepik - rawpixel.com Are you just a commodity? Or is it just another faceless entity shouting features and benefits? 83% of con
Pei Yen Hew
Oct 224 min read


Less is More: The Psychology of Choice in Marketing
More choices don’t always mean happier customers. In fact, too many options can make people freeze, overthink, and walk away. This blog breaks down how the Paradox of Choice works, why it matters for marketers, and how finding that “sweet spot” can turn overwhelmed browsers into confident buyers.
Amelia Er
Oct 155 min read


Prompt Playbook: Crafting Words & Images That Work
In the AI era, creativity is no longer just a "pretty picture." It becomes the strategic asset you inject into the system. With the...
Pei Yen Hew
Oct 85 min read


Using the DISC Model in Marketing: How to Speak Your Customers’ Language
Marketing works best when you know who you’re talking to. The DISC Model makes this easier by showing how different personalities respond to different messages. When you match your style to your audience, your marketing feels more natural and effective.
Amelia Er
Oct 15 min read


From Familiar to Memorable: 2 Biases That Make Your Brand Stick
Repetition is a powerful tool in shaping memory and decision-making. When people encounter the same message or information multiple...
Pei Yen Hew
Sep 243 min read


The Hidden Bias That Makes Effort Feel Rewarding
Why do we often value something more just because we worked harder for it? This hidden bias, known as the Effort Heuristic, explains why a self-built IKEA shelf feels more precious than a ready-made one. From gamified apps to personalized experiences, brands are tapping into this psychology to turn effort into loyalty.
Amelia Er
Sep 174 min read


5 Brainstorming Methods Every Team Should Try
Key Takeaways: Round-Robin Brainstorming & Nominal Group Technique (NGT) help teams work better together Mind-Mapping & Lotus Blossom...
Pei Yen Hew
Sep 104 min read


5 Mind Tricks Marketers Use (Without You Noticing)
Think you’re immune to marketing tricks?
From words to colors, subtle cues shape your choices without you knowing. Discover 5 priming tactics: semantic, visual, emotional, perceptual, and repetition that marketers use to make you say “yes.”
Amelia Er
Sep 35 min read


Understanding Customer Avatars: Beyond Basic Demographics
To build stronger customer avatars, look beyond basic demographics. Pay attention to how people define their identity, the influence of their generation, when they tend to buy during different seasons, the cultural movements shaping their choices, and the emotions that drive their decisions. These insights turn a flat profile into a living, relatable customer story.
Pei Yen Hew
Aug 274 min read


Color Psychology Hacks: 5 Steps to Transform Your Marketing & Branding
Colors do more than look pretty, they shape emotions and choices. Pick a palette your audience connects with, stay consistent with your brand, ride the right trends, and always test what works best.
Amelia Er
Aug 205 min read


3 Tactics to Drive Purchases and the Psychology Behind Them
In today’s cashless world, leveraging convenience and gamified payments can boost spending, but using these strategies responsibly is...
Pei Yen Hew
Aug 133 min read


85% Succeed or 15% Struggle? The Hidden Power of Framing in Marketing
Framing quietly shapes our choices by changing how information feels, not what it is. Whether it’s goal framing, risky choice framing, attribute framing, subcategory framing, or cognitive load framing, each guides us toward “yes” without us noticing. It’s subtle, but incredibly powerful in marketing.
Amelia Er
Aug 65 min read


How to Use "Price Anchoring" to Make Offer More Appealing ⚓
PRICE ANCHORING is a psychological pricing strategy where a seller sets a high initial price (the anchor) for a product or service.
Pei Yen Hew
Nov 9, 20243 min read


Unlock the Secrets to Impactful Videos: 7 Video Scripting Tips You Need to Know
Unlock the Secrets to Impactful Videos: 7 Video Scripting Tips : The ultimate guide to writing video scripts that will leave a mark
Amelia Er
Nov 2, 20244 min read
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