Marketing Psychology

Key Takeaways Small mistakes can actually boost likability. Showing harmless flaws makes your brand feel more human and relatable. Real cases prove it works. Campaigns like Domino’s “Sorry, Our Pizza Sucked” and KFC’s “FCK” apology show how honesty can win back trust. Use it wisely. Admit minor flaws (not major disasters), show real improvement, and use honesty or humor to stay authentic. In a world where brands constantly chase perfection, be it flawless visuals, polished

Key Takeaways Persuasion isn’t about pressuring customers. It’s about guiding them through emotion, trust, fear of missing out, and the instinct to follow the crowd. That’s why sales teams use tactics like “selling fast” or “last few units” to trigger quick decisions without much thinking. Once customers start liking you, when they feel understood or have already benefited from you, it becomes hard for them to stop engaging. Marketing is all about persuasion. From a catchy ad